Delivery and Returns Policy

We are now shipping worldwide. If you are overseas and wanting to purchase something, but can not find your shipping destination, drop me a line and i will sort it out for you.

if ordering 1st class before noon. goods will be posted same day. Otherwise delivery is 3 to 5 working days. Please be aware it is you as the purchasers responsibility, to ensure that all orders are placed in plenty of time, to allow for postal delays and to avoid late delivery.

Every effort will be made to ensure that your order is well packaged in order to reach you in perfect condition. However, Card Design House cannot be held responsible for items that are lost, damaged or delayed due to the postal system.



All cancellations must be made within 24 hours of placing the order. We feel sure that you will be happy with your order, but in the unlikely event that you are not satisfied then a full refund will be given on receipt of the returned order in its original condition within 14 days of purchase. Unfortunately due to the bespoke nature of Card Design House products we will only refund or replace products if there has been an error on our part.

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